Smarter Field Operations.
Fewer Mistakes.
Complete Consistency.

MIA is an AI-powered operational assistant built for service businesses with field technicians — plumbers, HVAC professionals, electricians, lawn care specialists, cleaning companies, pest control teams, and other on-the-road service providers.

40%
Faster Job Completion
85%
Fewer Office Calls
100%
Policy Compliance

"Your Company's Brain — on the Road."

✅ No setup fees • ✅ 30-day money-back guarantee • ✅ Cancel anytime

Hello! I'm here to help you access company procedures, provide job support, and identify service opportunities while you're on site. Just ask me anything related to our Standard Operating Procedures

What's the FLA for the indoor fan on a Carrier 40MAQB18B unit

FLA: 0.49 amps

The Full Load Amps for the indoor fan on the Carrier 40MAQB18B unit is 0.49 amps.

(From SOP: Carrier 40MAQ High Wall Ductless System)

💡 Opportunity: Consider mentioning our seasonal HVAC maintenance plan to help avoid unexpected failures.

Ask me anything
G

Hello! I'm here to help you access company procedures, provide job support, and identify service opportunities while you're on site. Just ask me anything related to our Standard Operating Procedures

What's the FLA for the indoor fan on a Carrier 40MAQB18B unit

FLA: 0.49 amps

The Full Load Amps for the indoor fan on the Carrier 40MAQB18B unit is 0.49 amps.

(From SOP: Carrier 40MAQ High Wall Ductless System)

💡 Opportunity: Consider mentioning our seasonal HVAC maintenance plan to help avoid unexpected failures.

Ask me anything
G

What MIA Does

Guides Technicians in Real Time

MIA acts as a 24/7 operations assistant for field teams. Technicians can ask questions and get instant responses with verified, company-approved procedures and step-by-step guidance.

  • "What's the approved process for replacing a water heater?"
  • "What PPE do I need for this job?"
  • "How do I document a warranty repair?"

Keeps Everyone Safe and Compliant

MIA is built to protect technicians, customers, and the company. She automatically checks for safety triggers and advises the correct escalation path when needed.

If something isn't documented: "That information isn't in your knowledge base. Please contact your supervisor or manager."

Standardizes Communication

MIA helps every technician sound like your best employee. She provides clear, pre-approved customer explanations, follow-up texts, and warranty reminders in your company's tone.

Simplifies Documentation

At the end of each job, MIA reminds techs to log key details: work performed, photos, customer signature, warranty notes, and follow-up schedule.

Reduces Calls to the Office

By answering field questions instantly, MIA minimizes back-and-forth with dispatch and supervisors. Managers spend less time repeating SOPs and more time managing operations.

24/7 Field Support

MIA is always available to answer questions, provide guidance, and help technicians follow company procedures - no matter the time or location.

Industry Knowledge Beyond Your SOPs

MIA is well-versed in operational and technical knowledge across multiple service industries. Beyond your company's SOPs, she understands general practices and can be tailored to your specific needs in these areas:

Plumbing

Common materials, troubleshooting approaches, and installation methods

HVAC

System operations, ductwork basics, and general maintenance approaches

Electrical

Circuit basics, general diagnostic approaches, and troubleshooting methods

Car & Boat Mechanics

General diagnostics, maintenance approaches, and troubleshooting methods

Lawn & Landscape

Seasonal care approaches, fertilization basics, and plant identification

Cleaning & Maintenance

Cleaning techniques, equipment basics, and general maintenance methods

Locksmithing

Lock types, general security approaches, and key-making basics

Appliance Repair

Common issues, general diagnostics, and troubleshooting approaches

MIA combines your company-specific procedures with general industry knowledge to provide context-aware guidance tailored to your operations.

And other niche industries.

The Result

Faster Jobs

40% average reduction in job completion time

Fewer Mistakes

85% reduction in rework and callbacks

Safer Operations

Zero safety incidents with MIA-guided teams

Consistent Customer Experience

98% customer satisfaction rating

MIA transforms the way service companies operate — turning every technician into a confident, knowledgeable, policy-aligned professional.

Simple, Transparent Pricing

One plan. Everything included. No hidden fees, no surprises.

30-day money-back guarantee • No setup fees • Cancel anytime

Frequently Asked Questions

What exactly is MIA?

MIA stands for Mobile Intelligence Assistant — an AI-powered operations assistant built for service businesses that send technicians into the field. She provides instant, company-approved guidance on repairs, safety steps, documentation, and customer communication. Unlike generic chatbots, MIA is trained exclusively on your company's standard operating procedures, so every answer aligns with your policies and workflow.

How does MIA help my technicians day-to-day?

MIA acts as a 24/7 on-the-job coach for your field team. Technicians can ask her things like: "What's the process for installing a new water heater?" "What should I include in my job notes?" "How do I respond to a warranty question?" She replies instantly with verified steps, checklists, and approved customer messaging — saving time, preventing mistakes, and keeping every job consistent with company standards.

What industries can MIA support?

MIA was designed to work across any field-based service business, including: Plumbing and HVAC, Electrical and appliance repair, Lawn care and landscaping, Pest control, Cleaning and maintenance, Locksmithing and fleet services. Because she's powered by your internal SOPs, she adapts naturally to each company's terminology, safety policies, and workflow.

Can MIA make up or guess answers?

No — never. MIA follows a strict "no hallucination" policy. If something isn't in the company's knowledge base or approved SOPs, she clearly says: "I don't have that information in the company's system. Please contact your supervisor for clarification." This keeps all communication accurate, compliant, and fully auditable.

How is MIA implemented in a company?

Integration is simple. We upload your company's SOPs, safety procedures, scripts, and service documentation into MIA's private knowledge base. Once trained, your team can access MIA through a secure chat, mobile app, or desktop dashboard. No coding required — and you can update her knowledge anytime as your business evolves.

What are the main benefits for my business?

Consistency: Every technician follows the same verified process.
Efficiency: Fewer calls to supervisors and faster troubleshooting.
Safety: Built-in hazard checks and escalation protocols.
Training: New hires learn faster using real company procedures.
Reputation: Customers receive clear, confident, professional communication every time.

MIA doesn't replace your team — she empowers them to perform like experts, protect your brand, and deliver exceptional service on every job.

Ready to Transform Your Field Operations?

Join service companies already using MIA to standardize operations, reduce mistakes, and scale confidently.

"AI that Knows Your SOPs."

"Smart Help for Every Service Call."